A helpdesk that actually answers, and a plan that fits your team's size.
From one-off remote fixes to full managed IT with proactive monitoring, we scale support to match how much your business depends on its systems.
Support that covers the whole day-to-day.
Helpdesk & ticketing
Phone, email, and chat support with clear ticket tracking, so nothing falls through on a busy day.
Remote support
Most software issues, account problems, and slowdowns get fixed the same day without anyone leaving their desk.
On-site visits
Hardware issues, new equipment rollouts, and network problems get a technician on location when remote isn't enough.
Proactive monitoring
Servers, backups, and critical devices are watched around the clock, so failures get caught before they become outages.
Patch & update management
Operating systems and software are kept current on a schedule that doesn't interrupt your workday.
Vendor coordination
We deal with ISPs, software vendors, and hardware manufacturers directly, so you're not stuck on hold.
A real person on the headset, and eyes on your systems around the clock.
Pick the level of coverage your team needs.
All plans include our helpdesk during business hours; higher tiers add faster response times, proactive monitoring, and after-hours coverage.
Essentials
For home offices and businesses with up to 5 computers.
- Remote & on-site support, billed hourly
- Business-hours helpdesk
- Next-business-day response
- Basic security check-ups
Managed IT
For small businesses with 6–20 computers.
- Unlimited remote support
- Same-day response guarantee
- 24/7 monitoring & alerting
- Patch management included
- Quarterly security review
Enterprise
For organizations with 20+ users and custom requirements.
- Dedicated account technician
- 1-hour critical response SLA
- Full network & security management
- Compliance & audit support